Frequently asked Questions

Here are some of our most Frequently Asked Questions. Also feel free to ask any other question by going to "Contact Us".

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Q.  Do you offer a money back guarantee?

A.  Yes, we offer a 30-day money back guarantee on every toy returned in original condition. 

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Q.  Do you really test every type of toy for safety and quality?

A.  Yes, this is another way we stand out from many others.

 

Q.  How long does it take from placing an order to shipment?

A.  If we have the item in stock we will ship it 1 to 3 days from your order. Please allow for shipping time from California. 

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Q.  How do you ship your orders?

A. Normally we ship by USPS ground unless you specify and cover the additional cost for air shipment.

 

Q.  What if you do not have an item in stock?

A.  If we do not have the item, before you order our website we will indicate that information.  

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Q.  Do you accept major credit cards, debit cards and PayPal?

A.  Yes, we accept almost all forms of electronic payment.

 

Q.  Can your customers reach you easily and quickly? 

A.  Yes, you can reach us any time by email and we will get back to you with our fullest support within 1 to 2 days. 

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